CITYRIDE
RENTAL CAR
VERIFICATION STANDARDS

KYC & ELIGIBILITY POLICY

Learn what documents are required and how we verify your credentials to activate your rental booking.

1. Driving License Verification

The primary renter must hold a valid Indian Driving License for Light Motor Vehicles (LMVs). The license must be original and active, and cannot be a learner's permit. The license issue date must be at least 12 months prior to the trip start date.

2. Identity & Address Validation

Reneters must upload a valid Aadhaar Card or Passport. The name on the ID must exactly match the name on the Driving License.

3. Selfie Portrait Verification

Renter must upload a live selfie photo. Our verification team maps the selfie against the photo on the Driving License to prevent identity theft.